Return items that you ordered

You can return many items sold on Macobuy. When you return an item, you may see different return options depending on the seller, item or reason for return.




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Manage Returns

Print return labels and check the status of your recent returns


Frequently Asked Questions

What can I return?


You may return most new, unopened items sold and fulfilled by within 15 days of delivery for a full refund. 

Learn more about Return Policy 


When will I get my refund?


Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.

Learn more about Refund Policy


Does Macobuy offer replacements or exchanges?


Yes, we do. If you received a damaged or defective item, we’ll send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour or for an item in your Basket. Just click on “Return Items” on the left and follow the instructions. 

Any Question?